Mastarius kill without loot for Alli-members

    • No bug

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    • Mastarius kill without loot for Alli-members

      Good Evening Beyond Aion Team,

      we just killed Mastarius and some of us didnt receive the Reward (mailbox reward) afterwards.

      Affected Characters are:

      -Jaycy
      -Morgaine
      -Cavrak
      -Rhaaza

      May it be possible you send them manually afterwards?


      Known Bug? Does a Work around exist to avoid it in the future?

      Waiting for your kind reply.

      Thanks for your help in advance.

      Sincerely,

      Rhaza
    • Hello,

      Mastarius and Veille are like ordinary sieges, if you do not make any siege relevant AP you won't get rewards. You can acquire them by killing other players, defeat Mastarius/Veille or the guards at the 'entrances'. Like in every other situation you will not get any XP or AP being dead while the boss/NPC is killed.

      If necessary, we can increase the spawn of siege guards near those protectors. However there is currently no issue like this in the current system.
      You can use the ticket system for loot or reward compensations.

      Greetings
    • Howdy Estrayl,

      thank you for your time and feedback.

      Well, all ppl in the alliance were fighting Mastarius and his adds. unfortunately we killed him precisely at the moment his aoe put some of us down.

      But we still killed his adds and dealt dmg on Mastarius.

      Is the death at the same moment he dies that severe?

      Would be a shame to deal millions of dps and die in the last second and leave without the mail reward for it :/

      I already created a ticket and i hope we can work this out.

      Thanks for now.
      And have a good night.

      Kind Regards,